Have you ever looked into how many of your email list ‘never’ open your emails? From our experience it can be anything from 40% to 70% of your list that do not open any of your emails, in many cases for 6 months.
So what can you do with this massive potential goldmine? Here are the options:

Read More

Recently in my blog post “Choosing the right email frequency” I spoke about pressures on marketers to send more and more email and how that leads to list fatigue.

There are a number of factors to consider that will help you to choose what the right email frequency is and determine whether it is advisable to send that extra email.

Read More

Here is a scenario many email marketers might be familiar with:

Your boss comes along with the need to send an email to your customer database with a fantastic special offer. Having already sent an email that week you are concerned you might be bombarding your customers but he is the boss and at least it is a great offer.

So you send the email and the campaign is a great success. The next week at the department meeting the results of the emails sent the previous week are discussed and it has been the best sales week for email ever. So as the two emails led to this record week you now have to send two emails a week to the database. Read More