Principal Email Marketing Consultant at Emailcenter

With many products and services once you have purchased one particular product you won’t need it again. For example if I buy a big TV I am not going to buy it again and if I holiday in the Sahara desert one year it is unlikely I will want to go there next year (unlike those of us which get our 7 days sun in Spain).

Also, if I buy from a particular product category – say a book – does this mean I am only going to buy books from a company? Clearly not as next time I might come back and buy a CD. But targeting around this purchase would mean you would be focussing on books.

Read More

Recently in my blog post “Choosing the right email frequency” I spoke about pressures on marketers to send more and more email and how that leads to list fatigue.

There are a number of factors to consider that will help you to choose what the right email frequency is and determine whether it is advisable to send that extra email.

Read More

It can be a daunting experience when marketers move away from ‘spray and pray’ email marketing, towards a targeted and tailored approach using dynamic content.

However in reality if you come up with a sensible plan it is relatively pain free and easy to deploy. Here are our 10 recommended steps to get you on your way:

Read More

This video blog post, oh sorry “vlog” post is the first of a new series of email marketing videos staring Emailcenter staff.

Read More

Here is a scenario many email marketers might be familiar with:

Your boss comes along with the need to send an email to your customer database with a fantastic special offer. Having already sent an email that week you are concerned you might be bombarding your customers but he is the boss and at least it is a great offer.

So you send the email and the campaign is a great success. The next week at the department meeting the results of the emails sent the previous week are discussed and it has been the best sales week for email ever. So as the two emails led to this record week you now have to send two emails a week to the database. Read More